Frequently Asked Questions​

Moneyworld was designed with the goal of making saving money more fun and interactive, with the possibility for you to earn an extra cash return on your savings.

Now that you’ve set up a weekly savings amount and put it on autopilot, you’re already growing your savings (fantastic). Visit your character as many times as you want throughout the day or night, and when you see a button that says “Claim Coin” tap it to earn additional cash deposited into your Moneyworld account every time your saving tree becomes fully grown. The saving tree takes 28 days to be fully grown and your weekly deposits must be active for your tree to grow.

Think of them like a friend. Joony and Squigs are going about their busy lives in the various locations in Moneyworld just like we are going about our day. They might be jet-setting or doing something fall-asleep-mundane. Possibly something completely out of the ordinary.

Coins are the cash rewards you accumulate by visiting your character and playing Moneyworld every day. These coins are valued at $0.01, $0.02, $0.05, $0.10, or $0.20 each depending whether you are saving $10, $20, $50, $100, or $200 per week on auto-pilot.

There are 8 opportunities to claim coins each day. Each time your saving tree is fully grown your coins are exchanged for cash, which is then deposited into your Moneyworld deposit account. Your saving tree takes 28 days to be fully grown and you must be making weekly deposits for your tree to grow.

The silver pot represents the sum total of cash rewards (coins) you are earning day-to-day by playing Moneyworld that have not yet been “banked.” At the end of every 28 day saving tree growth cycle you will see that the cash value in the silver pot will be transferred to your Moneyworld account (represented by the gold pot) and is now yours to keep.

It is how much you have saved at Moneyworld! The gold pot represents the total value in your Moneyworld account. This includes your automated weekly savings deposits as well as your “banked” cash rewards each month. Click on the gold pot anytime to see transaction details, or look at your statement each month for a recap.

The trees in your orchard represent 28 days of saving. Water your tree every day in the greenhouse to watch it slowly grow and then get planted outside when fully grown. Let your orchard blossom as your savings grow.

3 times a week, play trivia with others to earn more coins and extra rewards for a perfect score.

You can’t change while on your first Moneyworld voyage. After moving through the ten levels of Moneyworld with one character (Joony or Squigs), you will get to journey with the other at a later date.

We can’t tell.

You will soon find out!

Moneyworld is a financial technology company and not a FDIC-insured bank. Deposit accounts are provided by Lewis & Clark Bank, Member FDIC. Funds deposited into your deposit account may be eligible for up to $250,000 of FDIC insurance. The FDIC’s deposit insurance coverage only protects against the failure of a FDIC-insured depository institution.

Yes. Funds are held with Lewis & Clark Bank, Member FDIC, and will still be accessible.

No, Moneyworld has nothing to do with crypto or blockchain. You are opening a real bank account with Lewis & Clark Bank, Member FDIC, your automated weekly savings are with real money, and the funds in your account are insured up to $250,000*.

*Moneyworld is a financial technology company and not a FDIC-insured bank. The deposit account is provided by Lewis & Clark Bank, Member FDIC. Funds in your account are insured up to $250,000. The FDIC’s deposit insurance coverage only protects against the failure of a FDIC-insured depository institution.

No, you do not receive interest. However, Moneyworld offers cash prizes that are designed to reward you for building your savings and allows you the possibility of earning more cash than standard interest rates would give you, as long as you are making 4 week saving streaks allowing your saving tree to grow, and pay regular visits to your character in the app. For more details, please see Moneyworld’s Terms of Use.

When Moneyworld’s deposit base reaches a certain level of scale, Moneyworld will earn interest on total deposits.

When you created your Moneyworld account, you linked your personal bank account (checking) to put savings into Moneyworld on autopilot. Each week, Moneyworld will initiate an automatic transfer from your personal checking account to your Moneyworld account at the amount you set ($10, $20, $50, $100, or $200 each week). NOTE: The transaction detail on your external bank account will say MONEYWORLD TRANSFER. The day of the week your savings amount is withdrawn coincides with the date you signed up. You can cancel the weekly automatic transfer in the app by going to Settings -> Change Savings -> Pause Savings.

Yes, you can increase or decrease your savings amount in Settings as long as it fits one of the weekly automated savings amounts. Your new savings amount will apply the following week.

No, at this time the only deposits made to your savings are the weekly automatic transfers from your personal checking account and the cash prizes accrued at the end of every 4 week savings streak. If you have an influx of cash that you want to put away, maybe you are able to increase your weekly savings amount into Moneyworld instead.

If you just want to withdraw and not close account (i.e. you’ll be back to save again later), please go to the main settings tab and click Change Savings > Withdraw Balance.

If you do want to close account, please go to the main settings tab and click Close account at the bottom center of the screen. By clicking Close account we will first send any funds in your gold pot back to your external account. This will take approximately 7 business days for the funds to arrive in your external account. After this withdrawal is completed, we will automatically close your account and you’ll receive an email confirming this. When your account is closed, you will no longer be able to log in.

Questions? support@moneyworld.app

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